Parts Department

“ ” Pohanka Volkswagon was amazing! I had a recall and they handled it quickly and professionally! I love the shuttle that took me to Panera so I could work and have lunch while I waited! They picked me up when my car was finished!

“ ” Midway on our 3 hour trip to Ocean City our Tiguan began shaking when accelerating. We called Pohanka Volkswagen and spoke with Jason. He told us to come right in. Driving slowly, we arrived and Jason thought he might know the problem. He got us right in and after diagnostics they fixed the...

“ ” I was welcomed by Jamar Brown, very pleasant. He got my information and then showed me the waiting room and I could help myself to a beverage. He was very attentive to everyone that was waiting for their vehicles and keeping us informed of the status of our vehicles. A+ customer service!

“ ” Multiple car services performed due to inoperative roof on 2015 EOS. Repaired front and rear hood latches due to rust. Repaired leaky head gasket. 70 K service. Intake manifold problem diagnosed and Repaired. Kept for several days but was informed each day of status. Informative videos by the...

“ ” Easiest deal ever made. Joshua (sales) and Sam (finance) made our purchase smooth sailing. Very happy!

“ ” Needed a recall addressed along with a couple other issues... the service department handled the work professionally, their communication was great, they provided video of the diagnosis. They were friendly and very helpful with providing info on questions I had.

“ ” Our rep Liz is a rock star. Knowledgeable , helpful, friendly, patient and no pressure to buy on our first visit. Once we decided that the vehicle we had selected was the best choice, she worked with us to get the best price that fit our budget. All the staff was a pleasure to deal with. I highly...

“ ” Had a great experience went there looking for a family car and left with the 2024 Atlas! We are super grateful for all the help!

“ ” I went to Pohanka just to visit a friend working there since I was in town. Had no intentions of trading my vehicle at this time but conversation quickly turned into what kind of vehicle do I want to look at. Later that evening I left driving a 2023 Volkswagen Tiguan. Thank you Sherrie Haynes for...

“ ” Pohanka VW did an excellent job getting my husband and I into a new vehicle with a lower payment, and even helped us get the best deal for our trade. We are so pleased. We have bought 6 vehicles from Pohanka over the last 10 years and he was the most efficient salesperson thus far! Aside from his...

“ ” Elizabeth and Hunter were fantastic in arranging a great price for our wonderful car. The process was super easy from beginning to end. Buy with absolute confidence from this dealership. I know you will not be disappointed in the honesty of all involved in buying a great car at a fair price. I live...

“ ” My entire purchase experience here was great. I was taken care of via the online process, and when I showed up in person to complete the deal there were no surprises. I have had to deal with the dealership several times due to my home State taking awhile to process the newer tag, and each time Sam...

“ ” keith moorer was great to work with. he was not pushy ! thank you. the finance guy max riley was great too ! overall great experience! I love volkswagen !!❤️

“ ” Great team and professional experience

“ ” Great team that works together to help you know the vehicle and the car buying process! Hats off to Lizzy, Hunter, Max and Sam for making it a great experience in finding the right car with the features we wanted.

“ ” Check engine light came on, called vw service. They said come, and three hours later it was fixed, and I was on my way with a cleaner car, Thanks Jamar.

“ ” The employees of Pohanka were very kind and helpful. They offered a shuttle service to take me to a local store to spend my time while I waited for my spare key to be programmed.

“ ” The service is excellent, and the staff is phenomenal. Jamar is my favorite!!!!

“ ” Great service, amazing team, always on top of everything!

“ ” I absolutely love this dealership. They are super clean, state of the art materials, and usually very quick for things like oil changes! I got there today at 7:00 AM and I left around 9:30. My only issue with this place today was that the mechanic did not communicate to my service writer that my...