Pohanka Volkswagen Of Salisbury dealership customer reviews

Ashleigh Mentzer 25 Jun 2021

We purchased a car from another dealer 1 day before leaving for vacation in OC. On our way down to the beach we started receiving air bag fault errors and other errors. First thing Monday I called Pohanka VW of Salisbury and they told me to bring it right in. Stephen has been nothing short of incred...ible. He made sure that we had a rental car to use for the week and has been incredible in making sure that we are taken care of to get home since our car will not be fixed In time. He is also willing to work with us to make sure our car gets back to us 4.5 hours from Salisbury with as little inconvenience to us as possible. IDespite my frustration with VW and their lack of regard concerning our issue and potential displacement, Stephen worked to make sure my family of 5 was not displaced when our condo rental was up and we had a safe and comfortable way to get home without Incurring any additional costs to us. For this reason we will drive all the way to Pohanka for our next car purchasing experience. Thank you Stephen and the rest of the service staff! Show more

5 rate

Jeannie King 09 May 2021

I purchased a 2019 VW Atlas. I walked in with the expectations of purchasing a different type of SUV. Tremont Wright was my salesman and he was upfront and very professional. He worked with me and provided me with some upfront and honest advice. I really appreciated his patience. I love my SUV and... I am so glad he helped me make the right choice/decision. Also, Trevor the finance manager was also great to work with. I had an overall great experience at Pohanka VW and would recommend them. Stop by and ask for Mr. Tremont aka Mr. Tre...you wont be disappointed. Mrs. J. King. Show more

5 rate

Jeannie Wilson 09 May 2021

I purchased a 2019 VW Atlas. I walked in with the expectations of purchasing a different type of SUV. Tremont Wright was my salesman and he was upfront and very professional. He worked with me and provided me with some upfront and honest advice. I really appreciated his patience. I love my SUV and... I am so glad he helped me make the right choice/decision. Also, Trevor the finance manager was also great to work with. I had an overall great experience at Pohanka VW and would recommend them. Stop by and ask for Mr. Tremont aka Mr. Tre...you wont be disappointed. Mrs. J. King. Show more

5 rate

monique moore 25 Apr 2021

Tre’mont is absolutely amazing hands down! He was super personable, skilled and so understanding of my situation and what I was looking for. He is truly one of a kind and I highly recommend that you ask for him!! Thanks again Tre’mont, you’re the best!!

5 rate

Jude Vitilio 12 Mar 2021

I called, ask for a service advisor, Alexis picked up the call. I needed some background on a VW Beetle. I will also mention I work at another dealer and was servicing my client who I just sold a pre owned VW to. Alexis was awesome, definitely a Pro. Answered my questions, very nice person .

5 rate

Jean Hutley 24 Dec 2020

Had our Jetta a year. No problem

5 rate

A Google User 17 Jul 2020

In all my years of buying cars I had one of the best salesmen I have worked with . Is name is Alex Ouattara. One of the best. So if you are looking for a car go to Pohanka Toyota and ask for him.

5 rate

ELIZABETH HALL 17 Jul 2020

In all my years of buying cars I had one of the best salesmen I have worked with . Is name is Alex Ouattara. One of the best. So if you are looking for a car go to Pohanka Toyota and ask for him.

5 rate

A Google User 25 May 2020

My service at this store was excellent throughout the whole process Hunter was awesome and I highly recommend that you contact Pohanka Volkswagen of Salisbury for your next vehicle purchase!

5 rate

Sherry Mabe 25 May 2020

My service at this store was excellent throughout the whole process Hunter was awesome and I highly recommend that you contact Pohanka Volkswagen of Salisbury for your next vehicle purchase!

5 rate

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